Daktronics TI-2025 Segment Timer Manual de usuario descargar pdf (Pagina 18)

12 Scoreboard Troubleshooting

If after 2 weeks Daktronics has still not received the parts back, the customer must

pay the second invoice and will not be credited for the return of the failed part.

Daktronics reserves the right to refuse parts that have been damaged due to acts of

nature or causes other than normal wear and tear.

Repair & Return Program

For items not subject to exchange, Daktronics offers a Repair & Return Program. To send a

part for repair, follow these steps:

1. Call or fax Daktronics Customer Service:

Refer to the appropriate market number in the chart listed on the

previous page.

2. Receive a Return Materials Authorization (RMA) number before shipping.

This expedites repair of the part.

3. Package and pad the item carefully to prevent damage during shipment.

Electronic components, such as printed circuit boards, should be placed in an

antistatic bag before boxing. Daktronics does not recommend using packing ‘peanuts’

when shipping.

4. Enclose:

 name

 address

 phone number

 the RMA number

 a clear description of symptoms

Shipping Address

Daktronics Customer Service

RMA #

201 Daktronics Drive, Dock E

Brookings, SD 57006

Fax: 605-697-4444

Daktronics Warranty and Limitation of Liability

The Daktronics Warranty and Limitation of Liability is located in Appendix B. The Warranty

is independent of Extended Service agreements and is the authority in matters of service,

repair, and display operation.

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Daktronics TI-2025 Segment Timer Manual de usuario Pagina 18